I need to have my carpets cleaned/shampooed. Should I do this before or after my pest control treatment?

2018-08-26T02:58:05+00:00

Since we are not sure what products or chemicals will be used while cleaning your carpets, it is possible that those chemicals (bleaches, stain removers, or cleaning agents) will affect the products that we use, and they may breakdown or deteriorate our products much faster then normal and potentially eliminate our products residuals.

I need to have my carpets cleaned/shampooed. Should I do this before or after my pest control treatment?2018-08-26T02:58:05+00:00

What if I have exotic pets (fish, birds, guinea pig, etc.), are there any special precautions I must take to prepare for treatment?

2018-08-26T02:57:33+00:00

For fish we will recommend that a towel is placed over the top of the fish tank, as well as the pump to be unplugged while we are there treating, but once we have stopped treating you can plug the pump back in and remove the towels. All birds we ask that they be removed [...]

What if I have exotic pets (fish, birds, guinea pig, etc.), are there any special precautions I must take to prepare for treatment?2018-08-26T02:57:33+00:00

Do I have to leave my home during the treatment?

2018-08-26T02:56:58+00:00

The only time that we will recommend for customers to leave their homes during treatment is if they suffer from severe asthma, COPD (Chronic Obstructive Pulmonary Disorder), currently on oxygen, or if they are in their first trimester of pregnancy. This is a precaution that we take as a company, even if the product label [...]

Do I have to leave my home during the treatment?2018-08-26T02:56:58+00:00

Are the products that you use safe for my children and pets to be around?

2018-08-26T02:55:44+00:00

All the products that we use are registered by the EPA and our technicians will apply according to all labels and laws. Normal precautions for small children and pets are to stay off the treated areas until dry, which normally ranges between 30-45 mins.  This time frame can be shortened to 20-25 mins during the [...]

Are the products that you use safe for my children and pets to be around?2018-08-26T02:55:44+00:00

My home was just treated yesterday and now it has rained and/or snowed. Will my treatment be washed away?

2018-08-26T02:54:24+00:00

Not necessarily. As we mentioned before, our technicians are trained at where to apply products and chemicals so that weather does not affect them directly.  We will focus around the windows, door frames, and eave areas, which are normally protected by the overhangs and eaves of your home. Inclement weather does not affect any treatments [...]

My home was just treated yesterday and now it has rained and/or snowed. Will my treatment be washed away?2018-08-26T02:54:24+00:00

Why do I need pest control in the winter?

2018-08-26T02:53:57+00:00

During the fall and winter months, pests and rodents begin to look for and seek shelter for the upcoming cooler months. This is also the time when we see spiders and rodents (mice) make the biggest push indoors so that they can overwinter and survive the freezing temperatures at night.  We want to make sure [...]

Why do I need pest control in the winter?2018-08-26T02:53:57+00:00

If you treat the exterior of my home only, do I still have to pay the same price as if you were to treat the inside and outside of my home?

2018-08-26T02:53:30+00:00

Yes. The reason for this is that we offer full home warranties or protection for our customers who are on a maintenance program, and especially for those who are on a quarterly service program.  Why have to pay for a technician to come back and treat a troubled area on the inside if that should [...]

If you treat the exterior of my home only, do I still have to pay the same price as if you were to treat the inside and outside of my home?2018-08-26T02:53:30+00:00

What if I am going to be on vacation, out of town, or I am a snowbird and I head to warmer climates each year during the winter months. Will my home still be treated?

2018-08-26T02:52:54+00:00

Yes, unless you specifically tell us not to treat your home. If you are enrolled in one of our maintenance programs, your home will automatically be under warranty and for us to keep your warranty in effect, we will need to treat your home.  We cannot offer you a warranty if we have not been [...]

What if I am going to be on vacation, out of town, or I am a snowbird and I head to warmer climates each year during the winter months. Will my home still be treated?2018-08-26T02:52:54+00:00

I don’t always remember to check my calendar to see when I am due for service…do I have to call the office to request service?

2018-08-26T02:50:18+00:00

Again, all our customers will be grid on a specific day each month.  We also offer all our customers several different ways of being reminded and notified of their upcoming services.  We can now text, email, or call you based on the specific number of days prior to your scheduled service that you would like.  [...]

I don’t always remember to check my calendar to see when I am due for service…do I have to call the office to request service?2018-08-26T02:50:18+00:00

I just signed up for one of your maintenance agreements, how will I know when it is time for my next scheduled appointment?

2018-08-26T02:49:47+00:00

We take all that pressure away. Once you have signed up for one of our maintenance programs, our office will grid your home based on your service area and zip code.  This means that you will have a regularly scheduled service day based on the service frequency that you enrolled in.  For example, if you [...]

I just signed up for one of your maintenance agreements, how will I know when it is time for my next scheduled appointment?2018-08-26T02:49:47+00:00