General Info2018-09-07T17:10:24+00:00

Pest and Termite Control for Colorado Springs and Pueblo

It’s no secret–we aren’t your average Colorado exterminator. What makes us different than most pest control companies in Colorado Springs is the fact that we pride ourselves on providing our customers with an invaluable, comprehensive solution to their pest management needs. Here at Mug-A-Bug we understand that professional service and customer satisfaction are the key to maintaining client relationships and strive to provide excellent pest control services at a reasonable cost.

We recognize that having a pest situation is already an inconvenience, and we work to make correcting that situation as easy for you as possible. We provide quick, complete quality service so your pest problem is not a problem for long, and every one of our services is customized to your specific needs, making us the premier choice for pest control in Colorado Springs. Our team is knowledgeable and efficient, and we are here to make sure that you are comfortable in your home or office. Your satisfaction with your pest management is our priority, and we do everything in our power to give you superior service that is affordable and flexible for your schedule.

We provide a set day and time for your regular service, so you always know when we’ll be at your home. You will have a guaranteed service day with each treatment, so you will know exactly what day we will be out to your home (i.e.: 2nd Tuesday or 4th Monday). Your Mug-A-Bug service technician will give you a reminder call a couple of days ahead of time to remind you of your upcoming service appointment. Need to reschedule? No problem! Just call our office at 719-591-0337 and we will be happy to get you rescheduled to a day and time that is convenient for you.

We know your time is your most valuable asset — that’s why we offer FastPay automatic payments, e-statements and online pest control bill pay for your convenience. For the best pest control in Colorado Springs, contact Mug-A-Bug now.

FAQs

Do you offer a warranty for your services?2018-08-20T20:52:28+00:00

All of our maintenance customers have a warranty that will cover them from service to service. This means that if they should encounter any pest issues in-between any of their regularly scheduled service/maintenance appointments, Mug-A-Bug would come out and spot treat the troubled area until their next scheduled treatment.  Any one-time applications do come with a 30-day warranty, except for bed bugs, ants, and rodents.  The reason we do not offer a warranty on those pests is because those services will typically require follow-up treatments to achieve eradication, which are generally performed every two (2) weeks.

In what areas or locations do you provide service?2018-08-20T20:49:18+00:00

For residential customers we currently provide service in the following areas: Colorado Springs, Security, Widefield, Monument, Manitou Springs, Falcon, Peyton, Calhan, Ellicott, Palmer Lake, Pueblo and Pueblo West.  For our commercial customers, we currently provide service in the following areas:  Colorado Springs, Security, Widefield, Monument, Manitou Springs, Falcon, Peyton, Calhan, Ellicott, Palmer Lake, Pueblo, Pueblo West, Woodland Park, Castle Rock, Parker, and other surrounding areas.

How will I recognize a Mug-A-Bug technician?2018-08-20T20:48:34+00:00

All our employees are required to wear a company issued uniform that will have our logo on the upper left chest area. All our company vehicles are also wrapped with company graphics that contain our company name, phone number, and city.

Are Mug-A-Bug technicians licensed?2018-08-20T20:48:08+00:00

Currently fourteen (14) of our full-time employees are licensed by the Colorado Department of Agriculture (https://www.colorado.gov/pacific/agplants/pesticides). We have four (4) Qualified Supervisors and ten (10) Certified Operators.  Mug-A-Bug is committed to continuing education for all of our employees to include classroom training with Sandra McDonald with Mountain West Pest ( http://www.mountainwestpest.com) that occurs annually in January, as well as online training through other various industry partners such as Pest Control Technology (http://www.pctonline.com).

Are you locally owned or are you a franchise?2018-08-20T20:47:37+00:00

We are a locally-owned family operated company, and we are the largest independent pest control company in Colorado Springs.

What is QualityPro and what is required to become a QualityPro Company?2018-08-20T20:47:11+00:00

The National Pest Management Association requires and mandates that all QualityPro companies be committed to providing their customers with the highest quality pest control services. Customer service is the primary and main goal for QualityPro companies. All QualityPro companies receive random audits by the National Pest Management to ensure that they are still adhering and following all requirements set forth by the National Pest Management Association. The following are just a few examples of what is required to become a QualityPro company:  employing highly trained, credentialed employees, providing detailed information to the customer about the services they offer, maintaining up-to-date insurance policies, advertising truthfully and ethically, and checking employee references, driving histories, and criminal backgrounds.  For more detailed information about QualityPro companies, please visit https://www.npmaqualitypro.org

Why should I choose Mug-A-Bug over another company?2018-08-20T20:46:46+00:00

We are locally owned and operated and have been in business since 1984. We currently have seventeen (17) full-time employees, with fifteen of those being field technicians.  In 2006, Mug-A-Bug was recognized by the National Pest Management Association ( https://www.pestworld.org ) and awarded the prestigious accolade of becoming a QualityPro Company.  This achievement makes Mug-A-Bug only one (1) of three (3) companies in Colorado who meet and exceed the pest control industries’ standards for background checks, drug screenings, continuing education, licensing, etc.

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