Pest and Termite Control for Colorado Springs and Pueblo

All of our maintenance customers have a warranty that will cover them from service to service. This means that if they should encounter any pest issues in-between any of their regularly scheduled service/maintenance appointments, Mug-A-Bug would come out and spot treat the troubled area until their next scheduled treatment.  Any one-time applications do come with a 30-day warranty, except for bed bugs, ants, and rodents.  The reason we do not offer a warranty on those pests is because those services will typically require follow-up treatments to achieve eradication, which are generally performed every two (2) weeks.

For residential customers we currently provide service in the following areas: Colorado Springs, Security, Widefield, Monument, Manitou Springs, Falcon, Peyton, Calhan, Ellicott, Palmer Lake, Pueblo and Pueblo West.  For our commercial customers, we currently provide service in the following areas:  Colorado Springs, Security, Widefield, Monument, Manitou Springs, Falcon, Peyton, Calhan, Ellicott, Palmer Lake, Pueblo, Pueblo West, Woodland Park, Castle Rock, Parker, and other surrounding areas.

All our employees are required to wear a company issued uniform that will have our logo on the upper left chest area. All our company vehicles are also wrapped with company graphics that contain our company name, phone number, and city.

Currently fourteen (14) of our full-time employees are licensed by the Colorado Department of Agriculture (https://www.colorado.gov/pacific/agplants/pesticides). We have four (4) Qualified Supervisors and ten (10) Certified Operators.  Mug-A-Bug is committed to continuing education for all of our employees to include classroom training with Sandra McDonald with Mountain West Pest ( http://www.mountainwestpest.com) that occurs annually in January, as well as online training through other various industry partners such as Pest Control Technology (http://www.pctonline.com).

We are a locally-owned family operated company, and we are the largest independent pest control company in Colorado Springs.

The National Pest Management Association requires and mandates that all QualityPro companies be committed to providing their customers with the highest quality pest control services. Customer service is the primary and main goal for QualityPro companies. All QualityPro companies receive random audits by the National Pest Management to ensure that they are still adhering and following all requirements set forth by the National Pest Management Association. The following are just a few examples of what is required to become a QualityPro company:  employing highly trained, credentialed employees, providing detailed information to the customer about the services they offer, maintaining up-to-date insurance policies, advertising truthfully and ethically, and checking employee references, driving histories, and criminal backgrounds.  For more detailed information about QualityPro companies, please visit https://www.npmaqualitypro.org

We are locally owned and operated and have been in business since 1984. We currently have seventeen (17) full-time employees, with fifteen of those being field technicians.  In 2006, Mug-A-Bug was recognized by the National Pest Management Association ( https://www.pestworld.org ) and awarded the prestigious accolade of becoming a QualityPro Company.  This achievement makes Mug-A-Bug only one (1) of three (3) companies in Colorado who meet and exceed the pest control industries’ standards for background checks, drug screenings, continuing education, licensing, etc.