Matt N. - 6/6/11 - Date of Service - Termite Job

I just wanted to say how happy I am with the service I got from you guys. Charles and James recently treated my house for termites and they did a fantastic job. They are true professionals- they arrived on time and were very helpful. They both are extremely knowledgeable and answered every question we had. I had gotten 2 other quotes from Terminex and Orkin, but in the end Charles made the best impression on me. He was far more thorough than the other guys, and took more time to explain things. He was not pushy at all and seemed more interested in getting the job done right as he pointed out more spots to be treated than the other guys did. I was also very surprised to see a local company be so competitive when it came to cost. Mug a Bug's prices were almost identical to the big national companies! Very happy I chose Mug a Bug and will definitely recommend you. Thank you Charles and James for everything!

Gaynell H. - 5/20/11 - Customer since 2003

 We have had our service technician Luis for over the past year now, and I could not say enough good things about him.  He is always courteous, polite, and goes above and beyond each service.  I never had to worry or think about Luis coming into my home. He is an all-around amazing guy.  We are moving out of state and I will miss Luis and the Mug-A-Bug team.  We will definitely call them again if we re-locate back to the area.

Sherri - 03/30/2011

I just called to ask about getting rid of a hornet problem and the wonderful woman I spoke with was full of fantastic information! I am so impressed with this company! Honesty and integrity abound right here at Mug a Bug!

Christy J. - 3/18/11 - Date of Service

We moved into a house with a serious spider problem. This was the only company I called that didn't pressure me for a year long contract. They came out, sprayed for spiders, and promised that the spiders would lessen and then disappear over the course of 45 - 60 days. It's now about 45 days out and I haven't seen a spider in weeks. They were professional and very reasonably priced.

Chad & Maureen – 9/21/2010 – Date of Service 

I would like to take this opportunity to thank Mug-A-Bug for the utmost professional service my family and I received.  When we found out that we had an infestation of bed bugs, we were completely scared.  We called several places to "price shop" and found that Mug-A-Bug was the most competitive.  Charles (our tech.) made our most stressful and confusing time an easier thing to deal with.  He was very compassionate to our needs and answered all of our questions, not to mention, took care of the problem.  Looking back to when we were price shopping and asking what services were going to be provided, we made the right decision to choose Mug-A-Bug.  The other companies we called were only going to provide a two time service for a price that was well above Mug-A-Bug.  Charles was very happy to be honest with us about how the process was going to go and made sure we were ok with the progress.  With the persistence of Mug-A-Bug, Charles, and our own determination, we were able to get rid of the bed bugs reasonably quick.  For all Mug-A-Bug has done for our family, we thank you from the bottom of our hearts. This is a true statement in its entirety.  Charles is a blessing to our family and is a VERY big asset for Mug-A-Bug.  He is one of the most customer friendly people we have ever had the pleasure of dealing with.  Please pass on our most sincere thanks to him.

PS  I recommend Mug-A-Bug every chance I get.

Dawn S. - 7/27/2010 - Date of Service - Termite Treatment

They responded quickly to give me an estimate. They came out and the technician explained everything before he gave me the quote. The technician was extremely knowledgeable about all the services they offered as well as all of the chemicals used. He explained each chemical, how they worked, what company made them and which ones matched my specific needs and why. Their cost was a little higher than other estimates I received but they were way more knowledgeable which is why I chose to go with this company. I feel the extra couple hundred was extremely worth knowing the ins and out of what they were doing. They also had to drill holes in the cement to treat underneath and they filled the cement holes and cleaned everything when they were done. They left things cleaner than when they got there!They were awesome and I will continue to use them in the future. Very professional company!

Margo M. - 7/19/2010 - Date of Service

I thought that I had bed bugs and did not but the technician spent alot of time educating me about the situation.  Did not charge me for the evaluation, but instead did a regular pest control treatment.  When I called and scheduled the appointment, I was given a detailed list of instructions to follow to prepare for the bedbug treatment.  The technician came and evaluated my situation, he was prompt, courteous and did not try to sell me anything that I did not want.

Jake B. - 6/1/2010

We have had a quarterly contract with Mug A Bug since the early 90's.  They have helped us get rid of pigeons, control ants inside and out, as well as other household pests.  We have always had a very professional and pleasant experience with Mug A Bug.  The technicians are quite knowlegable.  They respond quickly to resolve issues between regularly scheduled visits.  For us, these ususally involve controlling ant activity.

L.T. – 1/25/2009 – Date of Service

I recently had noticed I had a "small insect" problem and right away got in touch with Mug a Bug. Frank, was a wonderful person and definitely knew what he was talking about, he ensured me the problem would be resolved and so far so good. I'm a mother of three and my problem came as a huge shock to me and I was utterly disgusted. Thanks to Frank for re-assuring me!!

Mary P. - 12/2/2008 - Date of Service

We thought we had bed bugs with littles at home having some bites.  They sent someone to look for them.  They sent a very nice man out to try and find bed bugs and he said we did not have any and he did not notice anything.  He left us some traps to place down in certain areas.  They did not charge us for this visit.  He was honest and kind and I appreciated the honesty.

Dennis P. - 9/13/2008 - Date of Service

Last time I dealt with Mug-A-Bug, they came and fumigated a crawlspace for a spider problem.  Mug-A-Bug was very responsive and called back right away.  I thought they were reasonably priced.  They offered quality work. They did waht they said they were going to do.

Gwen S. - Customer Since 2006